ORDER MANAGEMENT SYSTEM
Read more about how we helped The Forge Gallery build an Order Management system that works for them!
The Forge Gallery had some common requirements when finding an Order Management System (OMS) that would work for them, but they were finding it difficult to find the right system.
Some of the key requirements they had were...
- a system that integrated with other software, like their eCommerce website
- a system that could be customised to help automate parts of their workflow
- a system that could be used in the physical store on different devices
- a system that did not cost the earth and could grow with the business!
We worked with The Forge Gallery and helped them develop an OMS, in Ninox and Make, that worked for them. This met all of their key requirements, and more!
Now, the team at The Forge Gallery have a fully integrated system that communicates with other parts of the IT infrastructure, drives workflows, saves time and has grown with the business.
Hear what The Forge Gallery had to say for yourself...
"We had scoured the market looking to replace our order management system and what was out there was expensive and didn’t fit well into our bespoke business. We were looking at paying a lot of money for systems that had lots of functionality that we would never use and the implementation costs for these systems were high with all the risk sitting with us. If the system wasn’t suitable or didn’t work it was our issue. This is where Arctec came in.
They developed what we already had, transforming it into exactly what we needed.
After the initial development we then worked with Arctec to automate any parts that we could. The automation saved us significant amounts of time and dealt with a lot of historic issues allowing us to streamline the business and be massively more efficient. This extra time has allowed us to focus on growing the business.
We have found the whole team at Arctec to be extremely knowledgeable and very easy to work with. It’s not often you find a company that wants to actually add value and that’s what Arctec do.
We aren’t IT experts and Arctec always take the time to understand any request that we make, to ensure that the outcome is what we actually need and want and not misinterpreted. These guys are highly recommended by us and we wouldn’t go anywhere else."